Shipping Policy
Shipping policy is not applicable to online coaching and online training courses. We provide access permission to those courses within two working days after payment is confirmed.
Delivery Information
For International buyers:
You can Place order (Self / Gifting) for delivery within INDIA. We Do Not Ship outside India
For domestic buyers:
Orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. Esoteric Architecture is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
To ensure safe and fast delivery of the products, we ship through reputed courier partners. If you feel that the packing is tampered before the delivery of the product, kindly reject the package and inform our customer care, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Esoteric Architecture is in no way responsible for any damage to the order while in transit to the buyer.
Payments:
Esoteric Architecture is proud to use RazorPay Payment Gateway for fast, easy and efficient secure payments. All major credit cards are accepted.
Free Delivery :
- Every orders shipped by https://esotericarchitecture.guru are delivered Free through out India.
- For shipments outside Rajkot (Within India) Octroi charges (if any), has to be borne by the customer.
Cash on Delivery (C-O-D) :
- Cash on Delivery options are available through India for most of the Products.
- Some products may not ship through COD. customer will be informed in such cases.
Secured Payment:
- All Payments at https://esotericarchitecture.guru are protected with 128-bit SSL Encryption which is the highest Level of Protection in Payment Gateways hence keeping your Payment Safe & Secure.
- We use the Razorpay payment gateway for all our Payments for Credit / Debit Cards and Net Banking.
10 Days Replacement Guarantee:
Any Product (except online courses) purchased from https://esotericarchitecture.guru carries 10 10-day Replacement guarantee against any Manufacturer Defects.
Genuine Manufacturer Warranty:
Every Product sold on https://esotericarchitecture.guru is 100 Percent Genuine and comes with a Manufacturer warranty.